We recommend professional installation. If the product is damaged during installation, we are not responsible and will not issue a refund.
Before any returns or exchanges, please contact us with your item ID and reason for return/exchange.
When you have received your package, please inspect your product for any manufacturer defects or shipping damage prior to installation – contact us if there is any damage.
We do not accept returns if buyer has changed their mind, there must be a genuine problem with the item for us to consider a refund.
MINOR SCRATCHES WILL NOT BE CONSIDERED AS MANUFACTURER DEFECT.
All items need to be returned to OUR Sydney or Brisbane Warehouse
WE WILL ONLY PROCESS REFUND AFTER WE HAVE RECEIVED AND INSPECTED THE ITEM.
ITEM SHOULD BE RETURNED WITH ALL ACCESSORIES. IF ANY OF IT IS MISSING OR DAMAGE DURING FREIGHT WE WILL DEDUCT THAT FROM THE REFUND.
SHIPPING COST IS NON REFUNDABLE
RETURN SHIPPING IS SHOULDERED BY THE BUYER.
ITEMS NEED TO BE RETURNED WITHIN 30 DAYS OF RECEIPT
RETURNS WILL NOT BE ACCEPTED IF YOU CONTACT US AFTER 30 DAYS OF RECEIVING THE ITEM